7 Irrefutable Reasons CRM Should Be Part Of Your Business

March 10, 2016 / GuidesforCRM

CRM has been sailing the seas for years now but it has finally docked into many businesses and has become and indispensable part of the company. CRM has helped in: … Continue reading 7 Irrefutable Reasons CRM Should Be Part Of Your Business

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Posted In: Blog, Opinion
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Is CRM Software Suited to Small Businesses?

March 7, 2016 / GuidesforCRM

Many small businesses are wary of CRM because it might entail additional costs. It should be noted, however, that CRM decreases operational costs by: increasing accuracy fostering cooperation and coordination … Continue reading Is CRM Software Suited to Small Businesses?

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Posted In: Opinion, Tip
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Maximizing CRM For The Internet Of Things

March 7, 2016 / GuidesforCRM

According to CMS wire, a staggering 50 million devices could be connected to the internet by the year 2020 and your brand should be able to get ahead with the … Continue reading Maximizing CRM For The Internet Of Things

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Posted In: Article, Opinion, Tip
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What Type Of CRM Is Best For Your Business?

March 2, 2016 / GuidesforCRM

So you’re ready to take your business to a whole new level by investing in a CRM system…and you can’t wait to dig into the process and get it going … Continue reading What Type Of CRM Is Best For Your Business?

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Posted In: Article, Opinion, Research, Tip
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Using CRM For Real Customer Relationships

March 2, 2016 / GuidesforCRM

CRM stands for Customer Relationship Management. But with words like “leads” and “prospects” in most sales team’s vocabulary, the relationship part of the software has been lost in the woods. … Continue reading Using CRM For Real Customer Relationships

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Posted In: Opinion, Tip
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Identify With Clarity What is CRM, CEM, and CXM

February 24, 2016 / GuidesforCRM

The Digital Tipping Point reports that 69% of companies want the obvious: Better customer engagement. This is where CRM comes in. But while most people think that CRM is about … Continue reading Identify With Clarity What is CRM, CEM, and CXM

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The CRM Process Training Done Correctly

February 18, 2016 / GuidesforCRM

Is your company up for the challenge by implementing a CRM system? The problem with companies today is that they implement a system but instead of making the business run … Continue reading The CRM Process Training Done Correctly

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Posted In: Article, Opinion
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IoT Data Helps CRM Live Up To Its Name

January 8, 2016 / GuidesforCRM

Columnist Loretta Jones believes that with the Internet of Things and a proliferation of data, marketers have an opportunity to better understand and meet the needs of their customers. What … Continue reading IoT Data Helps CRM Live Up To Its Name

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Posted In: Opinion
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Year End Review: Customer Service Trends in 2015 and Beyond

January 8, 2016 / GuidesforCRM

What has the year 2015 taught us about customer service and how are we gearing up to be smarter this year? Get the round up of CRM’s biggest year yet … Continue reading Year End Review: Customer Service Trends in 2015 and Beyond

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Posted In: Opinion, Social
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