Customer Experience is Critical for B2B Growth

January 8, 2016 / GuidesforCRM

Happiness is a currency in the business world. The businesses that provide the most satisfying experiences to customers are the ones that thrive. According to the 2015 B2B Customer Experience survey, customer experience has a tremendous impact on B2B growth. Companies that put this at the core of their business and invest in it are the ones that get rewarded with higher profit and stronger following from among their customers.

How do you promote more smiles among your customers? And how can CRM help you do just that? Read the source article at CustomerThink

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